Job Title: Out Patient Coordinator - Phillips County Health Systems

Location: Phillipsburg, KS

Department: Job Posting

Hours: Part - Time

Job Description:

Position Summary: The Outpatient Clinic Office Coordinator’s duties include, but are not limited to, preparing patient records for appointments, scheduling for various visiting specialist clinics, securing prior authorization with patient insurance for appointments and procedures, and serving as a liaison between medical clinic patients and specialty providers. Job Duties: - Coordinate referrals, insurance benefits, prior authorizations, and medical necessity requirements for outpatient services and procedures. - Communicate with patients, providers, specialty offices, insurance companies, the VA, and outside facilities to coordinate care and resolve authorization issues. - Verify insurance coverage, deductibles, co-pays, co-insurance, and fees; communicate financial responsibilities to patients. - Prepare patient records, referrals, forms, and pre-admission encounters accurately and in a timely manner. - Enter and maintain accurate patient information in the Electronic Medical Record (EMR). - Track authorizations, referrals, denials, and required timelines; assist with appeals and resolution of denied services. - Ensure referrals are appropriately coded and authorization requirements are met. - Answer, triage, and route a high volume of calls while providing professional and timely customer service. - Schedule specialty clinic and treatment room appointments according to department guidelines. - Serve as a liaison between patients, providers, clinics, specialty offices, insurance carriers, and internal departments. - Monitor outpatient emails and Relatient communications and respond or route information appropriately. - Greet and direct patients and assist with questions regarding appointments, insurance, and services. - Maintain positive working relationships with specialty providers, clinics, and external partners. - Assist with general office operations, including printer troubleshooting, supplies, and ordering. - Work effectively under pressure, manage competing priorities, and meet deadlines while maintaining accuracy and patient confidentiality. If you love the reward of caring for people on a daily basis, are a team player, and are searching for a way to begin or continue your healthcare career, we would love to have you as one of our respected team members!